Contact

Get in touch

The fastest path during launch is email. Product questions, support requests, privacy requests, and legal notices can all be sent to the address below.

zhiyao-xu@outlook.com

Product support

Login issues, onboarding questions, import problems, bugs, and feedback about the reader flow.

zhiyao-xu@outlook.com

Privacy requests

Questions about personal data, deletion, export, correction, or privacy practices.

zhiyao-xu@outlook.com

Legal inquiries

Terms, policy questions, business documentation, or formal notices.

zhiyao-xu@outlook.com

Helpful details to include

  • Use the subject line to name the feature or policy area.
  • Include the account email if the request is account-specific.
  • Attach screenshots only when they help explain the issue.

Response times vary during launch, but support messages are normally reviewed within two business days.